We prepare your orders from Sydney, Australia and ship within one business day after your order is placed. This means that if you have any questions about your orders or last minute address changes within 24 hours of placing it during weekdays or weekends, we’re ready and waiting to help.
It’s unlikely but in case something goes wrong with your order, we will contact you immediately. We ship locally across Australia, and globally to most major cities and towns. This also means that every order – no matter how big or small – comes with tracking so you’ll know exactly when your order will arrive.
Please continue reading below to get more information about our shipping locations.
Local orders across Australia
After the initial 24 hours to process your order, you will receive tracking info for deliveries that can take 1-2 business days (for metro areas), 3-5 business days (for regional Australia), and 6-8 business days (for a rural zone not covered within our current delivery system). You will receive a notification with your order delivery and ETA within the first day.
All international orders
The same 24 hour processing time applies to international orders as well. All orders will ship to major countries and cities across the world within a 5-14 business days delivery period – depending on your location. Simply wait for our notification regarding delivery estimates along with tracking info.